Privacy Policy
Last updated: September 2026
Your privacy is important to us. This Privacy Policy explains how Leila Touil Plastic Surgery, a trading name of The Art of Skin Ltd, collects, uses and protects your personal information when you visit this website, make an enquiry or contact us.
1. Who we are
This website is operated by:
Leila Touil Plastic Surgery
A trading name of The Art of Skin Ltd
We are the data controller responsible for personal information collected through this Website. If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
For privacy and data protection enquiries, please contact:
Email: hello@leilatouil.co.uk
2. What information we collect
When you use the enquiry form on this website, we may collect:
your name
your email address
your telephone number, where provided
the procedure or treatment you are interested in
any other information you choose to include in your message.
The website enquiry form does not ask you to provide medical history, medical records or photographs. Please avoid including sensitive medical or other confidential information in the general website enquiry form. Any clinical information that is required will be discussed and collected separately as part of your consultation or treatment.
We may also automatically collect limited technical information when you use the website, such as your IP address, browser type, device information and information about how you use the website. This may depend on the cookies and analytics services enabled on the website.
Security Information
Our Website may use security and anti-abuse technologies which collect information about potentially suspicious activity, automated requests or other activity that may pose a security risk.
This information is used to help protect the Website, our systems and our visitors.
3. How we collect your information
We may collect personal information when you:
submit an enquiry through the website
contact us by email or telephone
communicate with us about an enquiry or consultation
use the website and its associated features.
We may also receive information from third parties where this is necessary for your care or where you have asked us to liaise with another healthcare professional or organisation.
4. How we use your information
We may use your personal information to:
respond to your enquiry
provide information about procedures and treatments you are interested in
arrange or discuss a consultation
communicate with you about your enquiry or appointment via your preferred method
help arrange or manage enquires related to our services
improve the website and our services
Monitor website performance
protect the security of the website and prevent misuse
comply with legal, regulatory and professional obligations.
We will only use your personal information for purposes that are lawful and appropriate to the circumstances.
5. Our lawful basis for using your information
Under UK data protection law, we must have a lawful basis for processing personal information. The appropriate basis will depend on why we are using the information.
For example, we may rely on:
Consent
We may rely on your consent where you have actively agreed to a particular use of your information, for example where consent is required for certain non-essential cookies and when you submit a form.
Where processing is based on consent, you may withdraw your consent at any time.
Contract or steps taken at your request where processing is necessary to provide a service or arrange a consultation;
Legitimate Interests
We may process information where this is necessary for our legitimate interests, provided that those interests are not overridden by your rights and freedoms.
This may include responding to enquiries, administering and improving the Website, maintaining security and managing our business operations.
Legal obligations, where we are required to process information to comply with a legal or professional requirement.
6. Contact and Enquiry Forms
When you submit an enquiry through the Website, the information you provide is used to respond to your request and, where appropriate, to discuss or arrange the services or consultation you have requested.
Your enquiry may be stored within the Website's systems and/or transmitted securely to the relevant members of our team.
Please do not use the Website's enquiry forms to submit information relating to an urgent medical problem or emergency.
Submitting an enquiry does not guarantee an appointment or consultation and does not itself establish a doctor-patient relationship.
7. Sharing your information
We will not sell or rent your personal information.
Where necessary, we may share relevant information with:
members of our administrative or clinical team
hospitals, clinics or other healthcare professionals involved in your care where necessary and lawful
professional advisers, where necessary
website, hosting, booking, email or other technology providers who provide services to us
Website security providers
payment providers, where applicable
regulatory or legal authorities where we are legally required to do so.
Where another organisation processes personal information on our behalf, we take appropriate steps to ensure that your information is handled securely and in accordance with applicable data protection requirements.
8. Your information and third-party services
Our website is hosted using Squarespace. Information submitted through the website may therefore be processed by Squarespace as part of providing website and form functionality.
The website may also use other third-party services, such as analytics or website functionality providers. The particular services used may change from time to time.
Where relevant, these providers may process information outside the UK. Where this occurs, appropriate safeguards will be used in accordance with applicable data protection law.
9. Cookies and analytics
We use essential cookies to help our website work properly.
Some cookies may be strictly necessary for the operation and security of the website. Other cookies, such as analytics cookies and other non-essential cookies help us to understand how visitors use our website to improve your experience and may require your consent.
Necessary Cookies
These cookies are required for certain Website functions, security features or technical operations.
Functional Cookies
These cookies may remember preferences or choices you make while using the Website.
Analytics Cookies
Where analytics tools are enabled, these may collect information about how visitors interact with the Website, such as pages visited, approximate location, device information and other usage information.
Third-Party Content
Certain pages may contain content or features provided by third parties, including social media feeds. These third parties may use cookies or similar technologies when their content is loaded or interacted with.
We may use Google Analytics to understand how visitors use the website and to help us improve its content and functionality. Where consent is required for non-essential cookies or analytics, you will be given an appropriate opportunity to provide or withdraw your consent.
10. Managing Cookies
Where applicable, non-essential cookies will only be used where the appropriate consent has been obtained. You can accept all cookies, reject non-essential cookies or manage your preferences.
9. Third-Party Websites and Services
The Website may contain links to, or content provided by, third-party websites and services.
These third parties operate independently from us and may have their own privacy policies and terms. We are not responsible for the privacy practices, security or content of external websites.
We recommend reviewing the privacy policy of any third-party website or service before providing it with personal information.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against accidental loss, destruction, misuse, unauthorised access, alteration or disclosure.
However, no website, online service or method of transmitting information over the internet can be guaranteed to be completely secure.
For this reason, please avoid submitting any sensitive or confidential medical information through general website forms or standard email.
11. How long we keep your information
We will only keep personal information for as long as it is reasonably necessary for the purposes for which it was collected.
Information relating to enquiries will generally be retained for an appropriate period so that we can manage and respond to your enquiry and maintain appropriate business records.
Where you become a patient, information relating to your consultation, treatment and clinical care will be retained in accordance with applicable legal, regulatory and professional requirements.
When information is no longer required, it will be securely deleted or anonymised where appropriate.
12. Your data protection rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
ask for access to the personal information we hold about you
ask us to correct inaccurate or incomplete information
ask us to delete your information in certain circumstances
ask us to restrict how we use your information in certain circumstances
object to certain types of processing
withdraw consent where we are relying on consent
request a copy of certain information in a portable format.
These rights are subject to certain legal exceptions and may not apply in every situation.
To exercise your rights or ask a question about how your information is handled, please contact:
We may need to verify your identity before responding to a request.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.
The latest version will always be published on this website with the date of the most recent update.
14. Contact
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Leila Touil Plastic Surgery
A trading name of The Art of Skin Ltd
Email: hello@leilatouil.co.uk